Kairos Bara LLP respect your privacy and are committed to protecting your personal data when you visit our website, browse our products, or buy from us online.
- What this policy covers
This policy explains in simple terms what personal data we collect, why we use it, who we share it with, how we keep it safe, and what rights you have under Indian law, including the Digital Personal Data Protection.
It applies to our website, our online marketplace listings, and any payments you make using our chosen payment gateway partners. - Information we collect
We collect only the information we need to run our business and serve you, which may include: Contact details: your name, phone number, email address, and shipping/billing address.
- Order details: products ordered, size, quantity, price, and order history.
- Payment details: payment method, transaction amount, date and status (your card or UPI details are handled by our payment gateway and are not stored by us).
- Website usage: IP address, device type, browser type, pages visited, and interactions, usually through cookies or similar technologies.
If you contact us by email- kairosbaraindia@gmail.com, we also collect the information you share with us so we can respond. - 3.Why we use your data
We use your personal data for these purposes:
- To create and manage your account (if you choose to register).
- To process your orders, arrange shipping, and handle returns or refunds.
- To communicate with you about your orders, deliveries, and support requests.
- To improve our website, products, and customer experience using analytics.
- To send you marketing messages about new drops, offers, or updates, only in line with your choices and with an option to opt out at any time.
- To comply with legal, tax, accounting, and regulatory requirements.
We do not sell your personal data to any third party. - 4.Payment gateways and other third parties
We work with trusted third parties to run our business, including payment gateways, banks, shipping/logistics providers, IT/cloud service providers, and professional advisers.
- Payment processing: Payments are processed by our payment gateway providers (for example, Razorpay, PayU, or bank partners) who follow card‑industry security standards; your sensitive payment details (like full card number and CVV) are collected and stored directly by them, not by us. We are not responsible for any sensitive information.
- Delivery partners: We share your name, contact number, and delivery address with courier/shipping partners to deliver your orders.
- Service providers: We may share limited data with IT, analytics, or email service providers to host our website, send transactional emails, and analyse site performance.
We require our partners to use your data only for the agreed purpose and to apply reasonable security safeguards. - 5.Cookies and tracking
Our website may use cookies and similar tools to:
- Keep you logged in and remember your preferences.
- Understand how visitors use our site so we can improve it.
You can manage or block cookies in your browser settings, but some parts of the site may not work properly if you disable them. - 6.How we protect your data
We use reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, such as access controls, encryption by our providers, and limited internal access on a need‑to‑know basis.
However, no system is perfectly secure, and we cannot guarantee absolute security of information transmitted or stored online. - 7.How long we keep your data
We keep your personal data only for as long as needed for the purposes described above, including fulfilling orders, handling returns, complying with legal and tax obligations, and resolving disputes.
After that, we delete or anonymise the data in line with our retention practices and applicable law. - 8.Your rights and choices
Under Indian data protection laws, you may have the right to:
- Ask for a copy of your personal data we hold.
- Ask us to correct inaccurate or incomplete data.
- Ask us to delete your data when it is no longer needed or when consent is withdrawn, subject to our legal obligations.
- Withdraw your consent for optional uses such as marketing; you can do this by using “unsubscribe” links or contacting us directly.
If you withdraw consent needed for us to provide a service (for example, to process an order), we may not be able to complete that service. - 9.Children
Our products and website are not aimed at children under 18, and we do not knowingly collect personal data from children for our e‑commerce activities. - 10.Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements; the latest version will always be available on our website with the updated effective date. - 11.Contact and grievance
If you have any questions, concerns, or requests about this Privacy Policy or your personal data, or if you wish to exercise your rights, please contact: kairosbara@gmail.com
We will try to respond within a reasonable time and in accordance with applicable law.